Working with Analytics in Freshdesk (37)

What can you do with Analytics

Modified on Fri, 10 Feb, 2023 at 9:44 AM
Analytics features for each plan

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Support metrics in Freshdesk Analytics

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Ticket Volume Trends in Analytics

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Helpdesk Ticket Volume Report in Analytics - Overview

Modified on Fri, 10 Feb, 2023 at 9:47 AM
Created tickets in Analytics (Helpdesk Ticket Volume)

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Resolved tickets in Analytics (Helpdesk Ticket Volume)

Modified on Fri, 10 Feb, 2023 at 9:48 AM
Reopened tickets in Analytics (Helpdesk Ticket Volume)

Modified on Fri, 10 Feb, 2023 at 9:49 AM
Unresolved tickets in Analytics (Helpdesk Ticket Volume)

Modified on Fri, 10 Feb, 2023 at 9:50 AM
Helpdesk Performance Report in Analytics - Overview

Modified on Fri, 10 Feb, 2023 at 9:50 AM