Admin Configuration

Proactive Support
Thu, 9 Feb, 2023 at 10:16 AM
Sandbox
Thu, 9 Feb, 2023 at 10:16 AM
Audit Log
Thu, 9 Feb, 2023 at 10:16 AM
Canned Forms
Thu, 9 Feb, 2023 at 10:17 AM
SLA Policy Setup
Thu, 9 Feb, 2023 at 10:17 AM
Multi-product Support and Multiple Mailboxes
Thu, 9 Feb, 2023 at 10:17 AM
Customer Satisfaction Surveys
Thu, 9 Feb, 2023 at 10:18 AM
Ticket templates
Thu, 9 Feb, 2023 at 10:18 AM
Restricting agent access
Thu, 9 Feb, 2023 at 10:19 AM
Using customer meta information
Thu, 9 Feb, 2023 at 10:19 AM