Proactive Support

Proactive Outreach for Shopify
For a long time now, customer support has been reactive. When your customers run into issues, they reach out to your helpdesk via email, chat or phone, and ...
Thu, 9 Feb, 2023 at 10:22 AM
Proactive Support - Email Outreach
With Proactive Outreach in Freshdesk, your support teams can identify, understand, and reach out proactively to customers the moment they run into trouble, ...
Thu, 9 Feb, 2023 at 10:23 AM