Restricting agent access (7)

Controlling agent access with roles

Modified on Thu, 9 Feb, 2023 at 10:51 AM
Creating a custom role

Modified on Thu, 9 Feb, 2023 at 10:52 AM
Ticket Scope vs. Agent Role - what’s the difference?

Modified on Thu, 9 Feb, 2023 at 10:53 AM
Modifying and deleting agent profiles

Modified on Thu, 9 Feb, 2023 at 10:54 AM
Assuming identities

Modified on Thu, 9 Feb, 2023 at 10:55 AM
Advanced Ticket Scope

Modified on Thu, 9 Feb, 2023 at 10:56 AM
Understanding Freshsales agent roles and privileges

Modified on Thu, 9 Feb, 2023 at 10:57 AM