With multichannel (6 channels) support in your helpdesk, you can:  Email: Manage multiple email accounts from one place; prioritize, categorize tickets a...

Systematize for efficient management of tickets.  Set helpdesk standards: Design and define helpdesk objectives to meet business goals. Meet custom...

Automate to save time. Automate to avoid errors.   Apply standardizations to incoming tickets: Save time by automatically routing tickets to specif...

Extend your helpdesk. Empower your agents. Share and sync data between third party software complementing your helpdesk: Script native, out-of-the-box...