FAQ
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What Freshdesk Omnichannel is focused on achieving: All Customer interactions into a single platform. Single vendor and no APIs. You don't need t...
Tue, 18 Oct, 2022 at 2:30 PM
Can my customers submit tickets from the support portal? Your customers can make use of the New Support ticket option in portal to submit tickets. The f...
Wed, 1 Sep, 2021 at 12:38 PM
What Freshdesk Omnichannel is focused on achieving: All Customer interactions into a single platform. Single vendor: You don't need to try and crea...
Fri, 3 Sep, 2021 at 5:24 AM