Ticket properties and actions (8)

Managing Ticket Properties

Modified on Fri, 10 Feb, 2023 at 11:13 AM
Driving additional context with Requester Info

Modified on Fri, 10 Feb, 2023 at 11:14 AM
Understanding Ticket Statuses

Modified on Fri, 10 Feb, 2023 at 11:14 AM
Using To-Do Lists

Modified on Fri, 10 Feb, 2023 at 11:15 AM
Viewing Ticket Activity History

Modified on Fri, 10 Feb, 2023 at 11:17 AM
Using keyboard shortcuts in your support portal

Modified on Fri, 10 Feb, 2023 at 11:21 AM
Add reminders in Freshdesk

Modified on Fri, 10 Feb, 2023 at 11:21 AM
Working with Focus mode in your Freshdesk account

Modified on Fri, 10 Feb, 2023 at 11:22 AM