Omnichannel Custom agent status

How to set up custom agent status
This feature is available as an Early Access Program (EAP) for Pro and Enterprise Omnichannel customers only. Refer to this post for more details. With Cus...
Fri, 10 Feb, 2023 at 8:56 AM
Understanding agent availability with Agent Activity reports
This feature is available as an Early Access Program (EAP) for Pro and Enterprise Omnichannel customers only. Refer to this post for more details. With Cus...
Fri, 10 Feb, 2023 at 8:58 AM